Appointments and bookings at your GP surgery

Our surgery offers appointments with a range of health professionals including a GP, nurse, clinical pharmacist, dietician or physiotherapist, depending on your situation.

Appointments may be face to face, over the phone or online.

How to book an appointment

If you think you need an appointment, you can contact us:

Before booking an appointment, your we will ask what you need help with.

This will help us decide how soon you need to be seen and help us choose the most suitable doctor, nurse or health professional to help you.

Quote / Testimonial:
Please call the surgery if you need an urgent appointment. If the surgery is closed, a recorded message will tell you who to contact.

Routine appointments

To request a routine appointment:

  • Fill out our online request form on askmyGP, Monday to Friday 6:00am to 3:00pm
  • Phone us on 0161 755 9870, Monday to Friday from 8:00am to 6:30pm

If you prefer to phone, one of our receptionists will take a few details about your problem or request and then pass these to the GP.

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • phone us on 0161 747 2424, Monday to Friday
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with. A member of the reception team will raise a request on your behalf which will then be assessed by the on-call clinician who will allocate an appropriate appointment/call. Please note this may not be the same day depending on the clinical need.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Non-urgent advice: When we are closed

If you need medical help while the surgery is closed, please use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Requesting appointments online

If you want to request an appointment online, you can use our askmyGP portal which is available Monday to Friday 6:00am to 3:00pm.

  • We will usually get back to you within 24 – 48 hours depending upon the urgency of your request (after 5pm it might be the next day)
  • You can request a particular doctor or nurse (so long as they’re working)
  • You can choose to be contacted by the surgery by telephone, secure message or video call
  • If we need to see you we will usually give you a face-to-face or video appointment the same day
  • Video consultations are provided by our own doctors through a secure link to your mobile, tablet or laptop for no extra charge

Types of consultation

The practice offers a variety of appointment types depending on your needs.

We offer the following:

  • Face-to-face consultations
  • Telephone consultations
  • Online consultations
  • Video consultations

We are able to send medical certificates, blood test forms, and documents to your mobile. We are also able to send you SMS regarding your investigations, appointments, COVID-19 vaccine invite and other information.

You can also share your photos with our clinician to make online diagnosis and treat certain skin conditions.

Cancelling or changing an appointment

If you are unable to attend your appointment, you are able to cancel by:

  • the NHS App or via your NHS account (through the NHS website)
  • responding to your text message appointment reminder
  • phoning us on 0161 747 2424, Monday to Friday from 8am to 6.30pm

This enables the appointment slot to benefit another patient.

Appointment reminders

We have an SMS text reminder service to remind patients of their appointment details. If you would like to be included, please let the receptionist know your mobile number. You are also able to view any upcoming appointments on the NHS App.


If you feel you would like a chaperone to be present during a physical examination, or if you would prefer to be examined by a doctor or health professional of the same gender as yourself, please let us know.

Online Services

Request and manage your upcoming appointments online


A tablet computer features, showing a calendar on screen. A mobile phone covers the bottom half of the image with “View appointments” on its screen. Text reads; scroll through your calendar for days or just tap the App.

View appointments, order repeat prescriptions and much more. Manage your health the easy way with the NHS App. Start using the NHS App today.

Login to the NHS App


askmyGP is our online request portal

The service is available from 6:00am – 3:00pm Monday to Friday (excluding Bank Holidays).  

After you submit your request, it is reviewed by the practice. GPs or other healthcare professionals at the practice assess the request and decide the best course of action.

Askmygp button