NHS App
Order your prescriptions online using the NHS App
Login to NHS AppOrdering Repeat Prescriptions
You can order repeat prescriptions in the following ways:
Request on the NHS App
The NHS App is the easiest and most convenient way to request your repeat prescriptions.
- View all your repeat medications and dosages
- Select the items you need
- Track the status of your request
- Choose or change your nominated pharmacy
You can also use your NHS account on the NHS website to request repeat prescriptions.
Other ways to order Online
Order online via Patient Access
If you prefer, you can also order your prescriptions through Patient Access.
Complete our online request form
You can also complete our Repeat Prescription Request Form.
In person
You can also request your prescriptions in person by:
Bringing your repeat slip into the surgery
You can drop your repeat slip into the prescription box at reception. Tick the items you need. We are open Monday to Friday, 8am to 6:30pm.
Speaking to your Nominated Pharmacy
Your nominated pharmacy can request your repeat prescription on your behalf.
They’ll send the request to us and let you know when your medication is ready for collection.
Please allow extra time for the pharmacy to process and dispense your prescription.
By post
Send us a Repeat Prescription Form (the right hand side of your last prescription).
Please enclose a stamped addressed envelope
Non-urgent advice: Why We Don’t Take Prescription Requests by Phone
Requesting prescriptions by phone increases the risk of errors, such as mishearing medication names, dosages, or patient details.
To keep you safe, we only accept written requests, either online or on paper, as they provide a clear and auditable record.
Collecting your prescriptions
Please allow two full working days for prescriptions to be processed.
We’re unable to contact patients individually when prescriptions are ready, due to the high volume we process.
However, the NHS App can notify you when your prescription is ready and provide a barcode to collect it—making the process quicker and easier.
Choose or Change Your Pharmacy (Nominate a Pharmacy)
To collect your prescription, you must nominate a pharmacy—this means selecting a pharmacy where your prescriptions will be sent electronically.
You can change your nominated pharmacy at any time:
- Through the NHS App or NHS website
- At your GP practice
- At any pharmacy that offers repeat prescriptions
Urgent Prescriptions
Only the following medications can be processed on the same day:
- Adrenaline injections
- Asthma inhalers
- Palliative care medications
- Insulins and associated devices
All other prescription requests will be processed within the usual 3 to 5 working days.
If you need urgent medication that’s not on this list, please speak to your pharmacy or contact the practice for advice.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
- phone the surgery on 0161 747 2424
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Non-urgent advice: What to do if you have run out of your medication
What to do with old medicines
Please return old or unused medicines to your local pharmacy or bring them to the surgery for safe disposal.
Do not throw them in your household bin or flush them down the toilet, as this can be harmful to others and the environment.
NHS Prescription Charges/Exemptions
These charges apply in England only. For information about prescription exemptions please visit the NHS website.
About pharmacies
Pharmacists are qualified healthcare professionals who can give expert advice on a range of minor health concerns, including:
- Coughs and colds
- Sore throats
- Tummy troubles
- Aches and pains
- Other common minor illnesses
They can also help you choose the right over-the-counter medicines without needing a prescription.
Most pharmacies are open late and on weekends, and you don’t need an appointment.
Many also have private consultation rooms, so you can speak to pharmacy staff confidentially.
Minor Ailments Service
Our local chemists offer a Minor Ailments Scheme which enables patients to get some medications without prescription. Please click here to see details of medications available over the counter.
Help with Online Services
Need help registering or booking online?
Visit our Online Services Help page or call reception for assistance.