Have Your Say

Friends and Family Test:

We continually strive for excellence in healthcare and are keen to know how you think we can improve our service. We would welcome your comments as part the NHS Friends and Family Test: a quick and anonymous way for patients to give opinions on the care and treatment they receive.

You can comment without providing your name and we will use the feedback to plan improvements to our services. If you would like to comment on how likely you are to recommend Primrose Surgery, please complete the short online survey

For further information please see NHS information on the Friends and Family Test

Compliments or Suggestions:


We always try to provide the best services possible, but there may be times when you feel this has not happened. We encourage our patients to raise issues or suggestions so that we may learn and improve our services.

If you wish to make a complaint, please speak to our Practice Manager and we will do our best to provide you with a quick and thorough response which answers your concerns properly.

If you are dissatisfied If you are dissatisfied with the outcome you may refer the matter to: